Privacy policy

This English page is provided for information only. The French version (Politique de confidentialité) is the legally binding text and reflects our obligations under the EU GDPR.

Protecting your personal data

La Conciergerie Voyage takes your privacy seriously and handles your personal data in line with the EU General Data Protection Regulation (GDPR).

Data controller

Laura Noëll
La Conciergerie Voyage
16 Promenade de l'Esplanade
31180 Lapeyrouse-Fossat, France
SIRET: 879 931 418 00021
Email: contact@laconciergerievoyage.com

What we collect

When you use our contact form or write to us, we may collect:

• your name
• your email address
• the destination(s) you're considering
• the content of your message
• any other information you choose to share with us

Why we use it

We use this information only to:

• reply to your request
• plan a tailor-made trip for you
• keep track of our conversation
• improve our service

Your data is never sold or shared with third parties.

How long we keep it

We keep your data only for as long as needed to handle your request and to meet our legal obligations.

Your rights

Under the GDPR you have the right to:

• access your data
• correct your data
• have your data erased
• object to processing
• restrict processing
• receive your data in a portable format

You can exercise any of these rights at any time by writing to:
contact@laconciergerievoyage.com

Security

La Conciergerie Voyage takes the appropriate steps to keep the personal data entrusted to us confidential and secure.